How we collect, use and protect your personal information, and the terms that apply when you use our website and services. Last updated May 2026.
We are committed to protecting your personal data and being transparent about how it is handled.
We collect personal details you provide directly, such as your name, contact details, date of birth, and relevant medical or health information needed to deliver treatments safely.
When you use our website, we may also collect limited technical information such as your browser type and pages visited, in line with our cookie policy.
Your information is used to arrange and provide treatments, manage appointments and deposits, respond to enquiries, and meet our legal and insurance obligations.
We will only contact you about your bookings or, where you have agreed, occasional updates about our services. You can opt out of marketing at any time.
We process personal data on the basis of your consent, to fulfil our contract with you, and to comply with legal obligations relating to health and safety.
For medical information, we rely on your explicit consent, which you may withdraw at any time by contacting us.
We do not sell your personal data. Information is only shared where necessary with trusted providers (for example, secure booking or payment systems) or where required by law.
Records are stored securely and retained only for as long as necessary to meet clinical, legal, and insurance requirements.
You have the right to access the personal data we hold about you, request corrections, ask for deletion where appropriate, and object to certain processing.
To exercise any of these rights, please contact us using the details at the bottom of this page.
By using this website and booking our services, you agree to the following terms.
The content on this website is provided for general information about our treatments and services and does not constitute medical advice.
You agree not to misuse the website or attempt to interfere with its normal operation.
All treatments are subject to consultation and assessment of suitability. We reserve the right to decline or postpone treatment where it would not be safe or appropriate.
Results vary between individuals and no specific outcome is guaranteed.
Bookings, deposits, late arrivals and cancellations are governed by our separate booking policies and treatment conditions, which form part of these terms.
Please review those policies before booking your appointment.
To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of this website.
Nothing in these terms limits liability for matters that cannot lawfully be excluded.
For any questions about this privacy policy or these terms, please contact us at hello@solutionsbydanielle.co.uk.
We may update this page from time to time; the latest version will always be published here.